I'm looking for any experience you may have with Parenting Wizard as a means of communication with a high conflict non custodial BM.

A little background: She has always been high conflict. She abducted SD12 when she was 18 months old and hid out with her for over a year. Attempted to abduct her again when she was 6, but was caught, and went on the run, hiding out and having no contact with SD for over two years. Now she lives in Georgia. We live in Alaska. She goes a month or more and doesn't contact SD at all, then texts and expects us to have SD call her immediately. She's made false allegations against me, so we no longer allow Skype as a means of electronic visitations, but SD is welcome to call her anytime. The thing is, SD doesn't ever mention her or ask to call.

About a week ago, BM emailed DH and said that she would be in town and asked if she could get SD for the weekend. DH said NO, we wouldn't be accommodating that. She started blowing his phone up last night, and then switched to mine. I've blocked her. I have no obligation to communicate with her or to facilitate a relationship there. DH wants to remove phone contact as a means of communication between him and her (but not between her and SD...he will still let her talk to SD any time SD is available within reason). He thinks she might be less difficult to deal with if she knew that anything she did or said would likely be submitted to the judge.

What do you think? Have you had any luck being less plagued by a high conflict individual when you pared it down to a site based communication?