...that BM is told, "I'm sorry, ma'am, but what you are asking is unreasonable and not supported by your court document or anything in the law."????

People kowtow to her because she is a big, loud, blustering, pig with a British accent. They take notice of her. How could they not? Anytime she enters a room (including being on the phone) it's as if the volume was suddenly cranked up. And with all her spite and nastiness, her irrational demands must make most people/businesses/etc....think, "I don't want to mess with that!".

SSs are on my health insurance. DH has changed their primary care physician. Nothing in their CO states that SHE gets to dictate who their doctor is. It doesn't even say that they have to agree on a dr. Just says they have to discuss. Discussions yield nothing with her. So today she is "hand-delivering HIPPA documents" (her words) to the pediatrician DH switched them to, to try to prohibit the practice from being able to take twins as patients. We've been told that she does not have this power. We'll see, I guess.....